Discover how automation helped Gallagher significantly lower their printing and postage costs

About the Client

Founded in 1927, Gallagher is one of the world’s largest insurance brokerage, risk management, and human resource consulting firms. They employ over 43,000 people and provide services in more than 130 countries.

The Challenge

Balancing change and a new brand

Gallagher had two key requirements. They needed to transform and future-proof their delivery, but at the same time, they also had to roll out a new visual identity.

There was a strong push in the business to digitise and automate their customer communications. Because in the current economic climate, efficiencies and costs had to be found in order to remain competitive.

Alongside this goal, the business was also eager to showcase its new stylish brand. Deadlines were tight, but it was critical that the new look was released quickly.